Looking to partner with a home builder who emphasizes customer satisfaction? Perhaps you need to check out Regency Homebuilders, one of the companies busy building homes at The Villages of White Oak in Arlington.
Regency Homebuilders has completed and sold 16 homes there in the last few months, all through a philosophy of putting the customer first.
"Our focus is on giving tremendous value," said Sean Carlson, one of the owners of Regency Homebuilders. "I think so many builders in the past have forgotten how to focus on customer service. We try to put an extreme amount of value into every home we build and make sure it is something that people can be proud to own."
Regency Homebuilders' emphasis on customer satisfaction starts with the impressive number of 20 floor plans it offers to people interested in making a home at The Villages of White Oak. This selection gives most every prospective home buyer the opportunity to find the perfect plan to fit their family. But if their design choice requires a change or two, Carlson says Regency Homebuilders is ready to accommodate the buyer.
"We try to customize whenever we can, whenever the customer requests a modification of the floor plan," Carlson said. "We try to be as flexible as we can. If they want to change something or make a slight adjustment, like eliminate or enlarge a closet or move an interior wall, it's something we'll do to accommodate somebody just to make them feel like it is more their home."
Some buyers can't wait to take advantage of the option to customize a Regency Home, while others are very happy with the 20 different floor plans Regency Homebuilders offers, primarily because each home design includes such standard features as brick exteriors, granite countertops, hardwood floors, two-car garages with carriage-style doors, stainless-steel appliances and eight-foot doors inside and out particularly the eight-foot double main entry doors that are made from solid mahogany.
Regency homes also feature front porches, outdoor living areas, maple and cherry cabinets, and nine-foot smooth ceilings.
Regency Homebuilders also builds in value that is not so easy to see, like an energy-efficient gas water heater, a pilotless gas central heating system, dual-pane windows and a 13-SEER central air conditioning system.
Then Regency Homebuilders goes the extra distance inside by creating comfortable master bedroom suites for the principal homeowners that include oil-rubbed bronze plumbing fixtures, a drop-in tub with hydra-jets, a separate walk-through shower with tile surrounds and decorative tile border, plus 36-inch marble-topped vanities and under-mount sinks.
Regency Homebuilders invites prospective buyers to take a look at the wide selection of 20 different floor plans offered at The Village of White Oak and pick from a variety of three- and four-bedroom home designs that range from 2,153 square feet to 3,384 square feet of heated space and are priced from $199,900 to $379,900.
To get there, take the Airline Road exit north off Interstate 40, then turn right at Hayes, right again at Chester and follow Chester until you see the sign for The Villages of White Oak. For more information about Regency Homebuilders, visit the company's Web site at newregencyhomes.com or call Sean Carlson at 598-2371.