I recall visiting Regency Homes' website in September 2013 and submitting a request for information. Within an hour, on a Sunday afternoon, you called and offered to assist me in obtaining more information about Regency Homes. I was living in Baltimore, Maryland at the time. Although you would be working with a long-distance home buyer, you embraced the challenge. We discussed floor plans and quickly identified one that would meet my needs. You worked with a Memphis-area member of my family and me to identity a suitable lot. As I was traveling between Baltimore and Memphis during the construction process, you took personal interest in ensuring that I made building and design choices that would satisfy my personal needs... What I have found to be even more exceptional is that your interest in my satisfaction with my new home did not end at the closing table. You have continued to provide information and assistance with general new home items. As a direct result of your dedication, hard work, and caring service, I have a beautiful and comfortable home.
"I have just moved into my third Regency home. My husband and I bought a small one in Franklin Farms to live in while we built a new one in Oaklawn Estates, and it’s now become a great rental. After losing my husband, I just moved down in size into yet another new Regency home at Windsor Park. I keep buying Regency Homes because you can’t buy a better quality home for the money and everybody I’ve worked with is just amazing...They’re the best!"
"I recently relocated to Memphis and purchased a home from you in the Laurel Tree subdivision this summer. Having never been to Memphis before, I had no idea about what neighborhoods or homebuilders would be a good selection to choose from. . . Homebuying in and of itself can be exhaustive, and being that mine involved a relocation and new build, it's amazing how trouble-free it was for the most part."
"My wife Cindy and I began our new home search in February of 2012. We visited several neighborhoods and builders in the Memphis area and in April, we chose to build a new home in the Village of White Oak using Regency Homebuilders. . . Our home was completed and we closed in early October and we love it! Not only was the process smooth and relatively fast, everyone with whom we worked at Regency from Elizabeth to Mickey the Building guru were nice, friendly and extremely customer focused. I would recommend Regency to anyone considering building a new home."
"Regency has changed my life for the better!! They made buying my dream home so easy! They even helped us come up with some great modifications to house plans that were perfectly suited and customized for my family! I am a newlywed and couldn't dream of starting my new life in a more perfect environment! . . ."
"The Regency building process was a positive experience and all team members were extremely helpful. From our builder Ryan to the design center and the professional staff, we were amazed by the awesome experience we had. They answered all our questions and concerns and us at ease. We can't say enough good things about the process that we are grateful for. We would recommend building a Regency home to anyone who is considering building a new home and recommend using Lisa to find the perfect fit!"
"My experience with Regency Homebuilders was great and exciting. Everything was done in a very timely and professional manner."
"Regency Homebuilders is an asset to the community by building quality homes. They are always professional , timely and very reliable. I had an excellent experience with Regency and would recommend them to others."
I am so excited about my new home. . .I was so impressed with The Madison, I could hardly contain myself. Sandy, Regency, and John D. worked with me as I fought through two surgeries, building a home, and moving. On the first of March, my dream came true. I closed on the home that I loved from the first day I saw it. I realize God's hand was in all of this, but I also realize that many times God works through people here on earth. . .This has truly been a wonderful experience for me and I praise this team all over town. A wonderful experience only requires a wonderful team to work with. . ." Shirley Toler Windsor Park
"My sister and I decided to retire to Bartlett and build a home together. Our first great move was deciding to go with Regency for our project. The greatest luck was being referred to Elizabeth Crowe to be our realtor. Elizabeth directed us to look at the Windsor Park development in Bartlett, and we instantly recognized the lot we wanted for our home. Our contractor. . .Ryan stepped up to the plate and coordinated with Elizabeth to ensure all of our expectations were met. In spite of significant installation delays caused by MLGW that were beyond Ryan's control, he ensured we stayed on schedule and brought the house over the finish line within a week of the original projected completion date. Regency has a construction plan that is comprehensive, having virtually every day of the process mapped out with which crafts need to be on site doing what every step of the way. This efficient plan ensures that the process will move along as expected. Having built a custom home in North Carolina that went several months beyond the expected completion date, I was thoroughly impressed by the timeliness of the built of our home here. Post-construction--what matters to a new homeowner is warranty responsiveness. Regency's warranty process is effective and the response to issues is prompt and efficient. We have had several small items that have required warranty services, and have been pleased overall with each service. When one unique issue related to a special item we had added to our home continued to be a problem, Todd personally came to ensure it was adequately addressed. We got the best and love our new home!"
"Three years was our walk with you and you were a blessing every step of the way. Every day you make friends from strangers simply by fullfilling their dreams. We won't ever say "Thank You" enough for helping us with ours. God gave you and Regency Homes to us to learn about joy. We love you and our beautiful Regency Home and we will continue to show you that we do."
"The moment I walked through the Regency model home doors I knew our partnership would be fruitful. I didn't really have a clue as to what I wanted at that time. I knew I liked the layout and finishes of the homes that were shown to me and the time frame that I wanted to get things done. My house pretty much was a Godsend and picked me. I was able to watch it from the bare bones to its finished product. . .Closing day was such a breeze that it almost didn't seem real. . .Thanks. . .for helping to make my dreams of becoming a homeowner that much sweeter."
"A little over a year ago, my husband was rambling on about wanting a new home and that he was so sick of living downtown. We debated over new versus old and finally realized that we may need to see someone who really knew what we where getting into…In just four months, we were approved to have our DREAM home built. I can say dream because the entire regency staff from Carol, Lindsey, the Design Center, where amazing to work with and wonderful to provide you with ANSWERS to all your questions. It was almost surreal, the entire experience. As construction began, [our builder] made sure we knew at all times, what was going on in our home. His assistant was wonderful in helping else through the final walkthroughs and finishing touches of the house. The whole process made me walk away as an advocate for Regency Homes. The house is gorgeous and I love my neighborhood. The feeling of owning my home is irreplaceable and unfathomable to contain in word. I am so thankful that Regency Homes made this dream come to fruition for my husband and me!"
"My husband Ben and I were moving back to Mississippi from Georgia. I was a first time home buyer, my husband wasn't but he was still down in GA at the time. Richard Floyd was always there to answer any and every question I had. He sent Ben video clips of the progress of the house on a regular basis which helped feel more involved. Our house hunting started in July 2014. . .and we closed on his birthday in August!! We signed the contract at the tail end of construction so we didn't get to pick out any of the design elements on the home; but we wouldn't change a thing! It is my dream home! We make sure to recommend Richard and Regency to everyone we know…A big THANK YOU to you all!"
Besides a quality home with affordable high end finishings, what I am most impressed by is the consistent attitude of customer service throughout this process. Our agent, Elizabeth treated us as if we were the only clients she had; answering emails/texts before and after business hours addressing every question getting an answer before the close of business on the day it was asked. We were never left hanging, waiting for answers. At the design center the staff cared about every little aspect including a custom window "we had to have." Our builder walked us through every phase of construction before, during, and after each step in the process. Time frames given were accomplished, we knew exactly what to expect. After the sale we found a few things that needed attention. Each concern (there were only a couple) was immediately addressed and resolved. What we were most impressed by was the sense of excitement each team member showed regarding our new home. They acted as if this was the only home they were working on and that they were genuinely excited for us. Regency obviously does a large volume of business and builds many homes monthly. As a customer, you feel like you are the only one. Cannot say enough about what a wonderful, positive experience this was!
“Richard Floyd was the utmost professional to work with when purchasing my new home through Regency. Going into the process of buying a new home, everyone told me what a hassle that it could be but Richard made it completely smooth and stress free. With his knowledge and experience in both the building and real estate industry, he answered all of my questions very thoroughly and in an extremely timely fashion. I would absolutely recommend him to anyone I knew who was looking to buy or sell a home in the area.”